We are here to help. If you have been impacted by the recent winter storms in California and reside in a FEMA designated IA disaster area and require assistance with your account, please contact us at 833-288-1367 or email us at customerservice@roadrunnerfinancial.com.

How do I find my account number?

Don’t have your account number? Did you recently make a new purchase with Roadrunner Financial?

If so, then in approximately 1 day after your loan boards to our account servicing system*, you will receive your account number via email. In addition to your new account number, you’ll receive your first Billing Statement, instructions for online access, and payment options. The Welcome Letter Packet is emailed to the email address you provided during the electronic contract signing.

*Please be advised this 1 day from when we board the loan to our servicing system not 1 day from your contract date. There may sometimes be a delay as dealerships finish the remaining required steps with Roadrunner.