We are here to help. If you have been impacted by the recent winter storms in California and reside in a FEMA designated IA disaster area and require assistance with your account, please contact us at 833-288-1367 or email us at customerservice@roadrunnerfinancial.com.

How to apply for a Hardship Extension

To apply for a hardship extension, please visit this page and click ‘Submit Extension Request’. This will redirect you to this digital form, which you will fill out with the details of your request. Once completed, Roadrunner will review your request in 1-3 business days and contact you whether your request has been approved or declined.