We are here to help. If you are impacted by the recent July 2022, flooding and mudslides throughout eastern Kentucky, and reside in a FEMA designated disaster area and require assistance with your account, please contact us at 833-288-1367 or email us at customerservice@roadrunnerfinancial.com

Where do I pay on the online portal?

1. Once you are logged in, click on ‘Make a Payment’ on the left side of the screen

2. Click on ‘Credit/Debit Card Payment’ or ‘Bank Account Payment’ (Blue Buttons) depending on which payment method you will be using

3. Enter the payment amount or click the black arrow to the right of the box for the minimum payment amount due

4. Click on ‘Payment Profile’ then select the profile you want to use

5. Click ‘Process Payment’ on the top right hand side of the screen