We are here to help. If you are impacted by the recent July 2022, flooding and mudslides throughout eastern Kentucky, and reside in a FEMA designated disaster area and require assistance with your account, please contact us at 833-288-1367 or email us at customerservice@roadrunnerfinancial.com

After I have made my last payment, when will I receive my title or lien release?

In most cases, your title and or lien will be released electronically by Roadrunner within 15 days from the date your final payment is settled successfully by your financial institution.  

If you are in an electronic title state the Lien will be released by the DMV within 24-48 hours after we release it in their system.  If you require a “paper” title from your DMV you will need visit or contact your DMV to secure a paper title.  

If you are in a paper title state whereby you or RoadRunner has possession of the title  Roadrunner will release the lien electronically with the respective DMV and mail you a lien release to the address on our record within 15 days from the date your final payment is settled successfully by your financial institution.  This process applies to a majority of paper title states.  

Please note:  State and Postal service processing times may vary by state and location.